DELIVERY COSTS

We offer fast and free delivery to Mainland UK. Orders placed before 14:00 are shipped the same day. From there they are delivered in 1-2 working days.

(*Charges apply to Highlands, Channel Islands and for orders under £10)

For areas outside of Mainland UK we'll always try to source the best possible delivery rates but services can be limited by the overall size and weight of your order - for example some items like 3m pipe tubes & van windows are really bulky and require specialist couriers.

Delivery costs can be calculated in the basket by inputting your postcode. Please note, postcodes categorised as 'Highlands, Islands and Northern Ireland' will incur additional charges. Our Customer Services team will get in touch to arrange this when your order has been placed.

DELIVERY TIMES

If you place your order before 14:00, it's usually picked, packed & shipped the same day. From there, the table below shows the standard delivery time for your location:

UK Mainland 1-2 Working Days

UK Highlands, Islands & Northern Ireland 2-4 Working Days

Any orders placed over the weekend or on a bank holiday will be processed the next working day.

Whilst most of our orders are dispatched same day, certain products require additional handling and can take a little longer. You can also use the reference below:

Certain Van Guard Products +1 Working Day

Certain Rhino Products +1 Working Day

Windows +1 Working Day

LIMITATIONS

Once an online order is placed, it isn't always possible for us to alter or amend delivery details. This is because average processing time can be under 15 minutes.  If you do spot an error or would like to change certain details, please contact us straight away on +44 1270 306358. We'll then attempt to alter this for you.

Most of our Couriers will attempt delivery 3 times before returning the entire order back to us. In this case, we'll contact you and await further instruction.  As the item has to be dispatched again, additional delivery charges will apply.  You can use the tracking details provided to check when your order is due for delivery or contact us for further information.

Please note some products, like Van Conversion Glass, are naturally incredibly fragile. We take lots of precautions (including custom packaging) to make sure they arrive in one piece and as a result it isn't always possible for the courier to leave these products in a safe place.